DO YOU SHIP WORLDWIDE?
We ship Status Anxiety all over the world excluding the below countries, please see the shipping page for detailed shipping costs and delivery timeframes.
HOW CAN I PAY FOR MY ORDER?
We accept payments in multiple currencies via Visa, MasterCard, PayPal and Direct Bank Deposit via POLI. Afterpay is available in Australia only.
I HAVE JUST PAID FOR MY ORDER, WHAT HAPPENS NEXT?
You'll receive an email confirming your order has been completed, and a second email once your order has been shipped. Finally an email from Auspost with your parcel tracking information will come through just after dispatch. All orders placed before 1pm AEST (Monday-Friday) will ship that day. All orders placed after 1pm AEST (Monday-Friday) and on weekends will be dispatched the next business day.
CAN I TRACK MY ORDER?
All orders are shipped with tracking excluding those that have selected the International Registered Airmail - Non Trackable service. The details for your package will be emailed to you on dispatch so you can keep an eye on it in transit.
WHAT IS THE RETURN POLICY?
We want you to love Status Anxiety, so we’ll exchange of refund your purchase so long as it's returned to us within 60 days of ordering. Please see the refunds and exchanges page for full details.
WHAT IS THE WARRANTY?
All Status Anxiety products have a 12 month warranty period, covering materials and workmanship when used under normal conditions and for the purpose intended.
Warranty doesn't extend to normal wear and tear or damage resulting from improper care or neglect (including scratches, rips, water damage, marks, etc.)
CLAIMING ON WARRANTY
Just email us at firstname.lastname@example.org with your order details, description and photo of the fault or damage and we'll take it from there.
WILL I NEED TO BE HOME TO ACCEPT DELIVERY?
Within Australia all orders are shipped with Australia Post so you won’t need to be home to accept delivery. If your order won't fit within a secure letterbox then the delivery agent will leave a card for collection at your local Post Office. If you are overseas, the shipping method you select when purchasing as well as your local courier practices will govern the delivery procedure of your order.