Should you wish to return your purchase for refund or exchange just send it back to us within 60 days of purchase, in its original unused condition, with this returns form to the following address:
Status Anxiety Returns
Unit 6/ 7-11 Parraweena Road
Caringbah NSW 2229 Australia
+61 2 9525 3064
Once a return for refund has been received the cold hard cash will be refunded to your Credit Card or PayPal account within 3-5 business days of the item being received by Status Anxiety (probably even sooner).
In the case of an exchange, the cost to ship the new/replacement item out to you is the same as per our regular shipping structure and is dependant on where you call home (free within Australia*). Click here to check out the shipping costs. If there is a price difference between the item purchased and the one you wish to exchange it for, we will just credit or debit the credit card used on the initial purchase, or request the amount from your PayPal account to cover it.
We will provide a full refund on all purchases but any shipping fees aren’t refundable. This applies to any shipping costs incurred on the original order (if it wasn't free shipping), as well as the return shipping for refunds.
Please don't hesitate to contact us should you have any questions.
Team Status Anxiety.